Door group and schedule confusion
Rebuild door groups, access schedules, and holiday overrides that have drifted from current building hours.
Platform support / Kantech EntraPass
Kantech EntraPass support for smaller sites that still need it done right.
Independent Kantech EntraPass programming and troubleshooting for properties in Austin, San Antonio, and remotely. CARIBE works on door groups, schedules, KT controller communication, and software upgrades for EntraPass Corporate and Special Edition deployments.
Request Kantech supportCommon Kantech EntraPass issues we help with
KT controller communication
Diagnose offline KT-1/KT-400 controllers, addressing issues, and loop or network communication failures.
Cardholder and credential cleanup
Audit active cardholders, duplicate credentials, and access groups copied from the wrong template.
EntraPass version upgrades
Plan and validate upgrades between EntraPass Special Edition and Corporate Edition without losing configuration.
Database and workstation issues
Resolve database connectivity and workstation licensing problems behind an unreliable EntraPass install.
Inherited-system recovery
Build a usable picture of an undocumented EntraPass system left behind by a previous installer.
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