CARIBECARIBE

FAQ

Straight answers before you request service.

Can you work on a system someone else installed?

Yes. CARIBE can assess inherited, incomplete, or poorly documented systems and establish a practical recovery plan.

Do you install or sell hardware?

CARIBE focuses on consulting, troubleshooting, programming, integration, and documentation. When installation or regulated field service is required, we can work with your provider or an appropriate independent partner.

How fast will you respond?

Consultation requests receive a first response within 30 minutes during business hours. Emergency availability is handled separately and is not guaranteed until confirmed.

How does pricing work?

The initial consultation is complimentary. Once the scope is clear, you receive a written estimate for approval before paid work begins.

Can CARIBE back up our regular provider?

Yes, subject to platform access and availability. CARIBE can provide specialist coverage, escalation help, or project support without representing that a standing employee team is assigned.

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