Synergis access control configuration
Cardholder groups, access rules, and unit (controller) communication across Synergis-managed doors.
Platform support / Genetec Security Center
Genetec Security Center support for the unified system you already run.
Independent Synergis access control and Omnicast video support for properties in Austin, San Antonio, and remotely. CARIBE works on the configuration, server, and integration layer behind unified systems that stopped behaving the way they were set up to.
Request Genetec supportCommon Genetec Security Center issues we help with
Omnicast camera and archive issues
Diagnose recording gaps, archiver health, and camera connectivity inside the unified video layer.
Server and failover configuration
Review directory server health, database connectivity, and failover roles after an upgrade or outage.
Federation and multi-site setups
Troubleshoot federated systems spanning multiple properties or Security Center instances.
User and role permission cleanup
Rebuild user groups and privileges that have drifted from how the property is actually staffed.
Licensing and version mismatches
Identify licensing gaps and version conflicts between Security Center and connected hardware.
Running into one of these on Security Center? The first consultation is free.
Request a free consultationOther platforms CARIBE supports
Get a clear next step.
A first response is expected within 30 minutes during business hours.
Start the short form