Platform support / C·CURE 9000

C·CURE 9000 support for clearances that no longer make sense.

Independent C·CURE 9000 programming and administration for properties in Austin, San Antonio, and remotely. CARIBE works on clearances, personnel records, controller communication, and the database behind C·CURE deployments that have outgrown their original design.

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Common C·CURE 9000 issues we help with

Clearance structure cleanup

Rebuild clearances and access levels that were copied and modified so many times nobody can explain them anymore.

Personnel record and credential audits

Find orphaned personnel records, duplicate credentials, and former-employee access that was never revoked.

iSTAR controller communication

Diagnose offline or intermittent iSTAR controllers, addressing conflicts, and firmware mismatches.

SQL database and server issues

Investigate database connectivity, failed services, and server health behind an unstable C·CURE install.

Event and journal review

Use the event journal to trace exactly when and why a door, clearance, or credential started misbehaving.

Operator and app client access

Correct operator privileges and application client configuration left behind by a prior administrator.

Running into one of these on C·CURE? The first consultation is free.

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A first response is expected within 30 minutes during business hours.

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